Looking for Tech Assistance?
Joe is available to work at HH on an as-needed basis.
We are continuing to use SpiceWorks Help Desk to submit tickets for technical issues.
You have two options in which to get help:
1. Access the WPS Help Desk by submitting a ticket as follows:
Under "For Staff" - "Technology" you will see a link for WPS Help Desk. Please fill in the fields (your email, issue category, asset tag number, room #, building, summary, and description of the issue) as shown in the image below.
2. Send me an email describing the issue.
Why you would fill out a Help Ticket?
Software:
• You don’t have it loaded on your machine
• Not working or freezing
Hardware:
• A computer/iPad isn’t working, can’t log in, quits out...
• The sound isn’t working
• Laptops not working, logging in, freezing...
• Projector and/or document camera not working