Post #4: Browsers, Classroom Equipment, Software Subscriptions, Tech Support

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Several updates below. Please let me know if you have any questions. Enjoy your weekend!



Browser Trouble? I know that many of us have been using Google Chrome for most of our online work. However, Google Chrome has stopped supporting a browser plugin called "Adobe Flash". 
Many websites require adobe flash in order to display and/or run. If you ever encounter a website that doesn't work because of an Adobe Flash error, select a different browser. Using Safari and/or Firefox usually fixes the problem.  Sometimes when using Google Chrome and a website requires "Flash" you will be prompted to "allow" or "run this time". Click allow or run this time to use the website without switching to a different browser.

List of websites to use with Safari or FireFox:
 **I'm sure there are others**

  • All The Right Type
  • PBS Kids
  • Track My Progress

Classroom Equipment: I have seen a lot of students eating and drinking while using their laptops. Please set up classroom practices that support LARK - Responsible in LARK reminds students to take care of and respect all computer equipment. Thank you for helping to support this practice.

Software Subscription Update: I think you are all aware, but just wanted to make sure that you knew the following titles are ready for use:

 Lexia
Lexia Rapid
Raz-Kids
Symphony Math
Track My Progress

 Eva is working diligently on the remaining titles! Please continue to hold off on using titles until you are notified that they are ready. Thank you for your patience. 

 Tech Support: If you need tech support, please fill out a WPS Help Desk ticket system which can be found under "For Staff". Here are the steps to submit a ticket: 

  • Link under For Staff - WPS Help Desk 
  • Fill in ALL of the fields (your email, issue category, asset tag number, room #, building, summary, and description of issue) as shown in the image below. 


Once a ticket is submitted, you will get email responses along the way to keep you updated on the process of your request. For example - that your ticket has been opened, that your ticket was assigned to someone, that your ticket has been closed... This process has been wonderful in facilitating and communicating help issues.